How we work


 How do we work? 


Restless is a new breed of ‘social business’ communications consultancy set up by Chris Reed in 2011.

Businesses are having to become more networked to adapt to the more networked world we all inhabit, and we help them do so. We provide consultancy, strategy, delivery, and training to help clients navigate the crossover space between communications, PR & reputation management, social media, marketing, CRM, customer services and HR.

We work with clients direct, or in partnership with other agencies, often involving our own network of associates, most of whom have 10 years or more experience in PR, SEO, customer service, or digital design and build.

Chris has more than 20 years’ experience spanning consumer and corporate communications, both in-house at the BBC, and for the last 12  years for Fishburn (formerly Fishburn Hedges, 77, Brew and Further).

As well as running £1m+ integrated comms campaigns, he also spent seven years on the Fishburn board leading on social media strategy and delivery across all four agencies – delivering £100K+ digital media budgets, managing communities of 4 million fans and devising reputation-enhancing campaigns for B2B and consumer clients. Before the 2012 Olympics, Chris trained the entire TfL communications and customer service teams in how to use Twitter for customer service.

He speaks regularly at PR and comms industry events and on Sky News, re-builds bikes, and shouts a lot at Arsenal.